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Source: freek.dev
★ Providing faster support using auto-impersonation
In the SaaS'es I usually work on (https://flareapp.io, https://mailcoach.app, https://ohdear.app), we've recently introduced an improvement to how we handle support. You could check your database for those weird results or try to reproduce the UI bug in your local environment.
Let's imagine that Nuno has a support issue, and I want to see our application as Nuno would see it.
A convenient feature of our support bubble package is that it sends the URL of the page where Nuno filed the support request.
Here are some URLs that we use at Oh Dear: https://ohdear.app/sites: displays all sites for the logged in user.
Let's imagine that Nuno has a support issue, and I want to see our application as Nuno would see it.
A convenient feature of our support bubble package is that it sends the URL of the page where Nuno filed the support request.
Here are some URLs that we use at Oh Dear: https://ohdear.app/sites: displays all sites for the logged in user.
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